Sellers
Domain setup
Use your own domain for a store.
Every store gets a free subdomain. Plans with the custom domains feature can connect their own domain as well.
Steps
- Open your store, then Domains, and add a hostname such as
shop.example.com. - At your DNS provider, create two records:
TXT _dropmerchant.shop.example.com dm-verify-… (the token shown in the app)
CNAME shop.example.com stores.dropmerchant.com- Click Verify. DNS changes can take up to 48 hours to spread. If verification fails, the app tells you which record is missing.
Status meanings
- Pending / Verifying. Waiting for DNS.
- Failed. One of the records wasn't found. The reason is shown.
- SSL pending. DNS is verified and the hosting edge is issuing a certificate. On self-hosted installs this depends on your proxy (see the Developer guide).
- Connected. Serving traffic over HTTPS.
Use a subdomain (shop., learn.) rather than the bare apex domain. Most DNS providers don't allow a CNAME on the apex.